Job Summary
Provides hands-on clinical and administrative support that keeps patients moving through care safely and on schedule. Rooms patients, assists providers, handles specimens and records, and keeps the front and back office connected.
Essential Functions
- Room patients promptly, recording vital signs, medical histories, and chief complaints accurately
- Assist physicians and advanced practitioners with examinations, minor procedures, and treatments
- Collect, label, and prepare specimens for laboratory testing following established protocols
- Update electronic health records with visit notes, test results, and care instructions
- Schedule patient appointments, referrals, and follow-up visits while managing daily provider flow
- Prepare examination rooms between patients, restocking supplies and sterilizing equipment
- Administer EKGs, spirometry, or injections as directed by the provider and permitted by state scope-of-practice rules
- Educate patients on treatment plans, medications, and visit preparation in plain, reassuring language
- Verify insurance eligibility and obtain prior authorizations for procedures and referrals
- Follow infection control, sterilization, and HIPAA privacy procedures on every patient encounter
Qualifications
Required:
- Completion of an accredited medical assistant program or equivalent clinical experience
- Current Basic Life Support (BLS) certification
- Working knowledge of medical terminology, clinical procedures, and EHR systems
- Ability to communicate clearly and compassionately with patients of all backgrounds
Preferred:
- Medical assistant certification (CMA, RMA, or CCMA)
- Experience with phlebotomy, EKG, or prior authorization workflows
Education & Certifications
Completion of a medical assistant certificate or diploma program required; current CMA, RMA, or CCMA certification preferred
Physical Requirements
Ability to stand and walk for extended periods, assist with patient positioning, and lift up to 25 lbs.
Pay range example: $40,000–$50,000 per year (adjust to your market)